With ATALIAN’s Airport Assistance unit, clients can benefit from a tailor-made solution to provide assistance to airports and airlines alike, from classic passenger assistance (check-in, ushering, ticketing etc.) and luggage handling (sorting, transfer and luggage recovery) to more specific VIP assistance (escorting, transfers, personal shoppers and personal assistants). Moroever, thanks to the cultural diversity of its staff, the Group is capable of catering to passengers in a number of languages including French, English, Arabic, German, Spanish, Hindi, Mandarin, Korean, Tamoul, Russian, Japanese etc.
ATALIAN’s expertise covers airports and airlines across the world, including major airports in France such as Paris Airports (CDG and Orly), Toulouse, Bordeaux, Nice Côte d’Azur, Lyon and major airports in Europe such as Prague, Brussels and Budapest airports.
Transport from residence to airport by car, limousine or motorbike
Departures: escort to check-in desk and access to VIP lounge
Arrivals: Care-taking upon arrival and escort to gates and luggage belt
Transit: welcome at descent of plane and escort to connecting flight
Various services: porters, personal assistant, personal shopper